Notation based on the Specified Commercial Transaction Act

Seller

Moonlight Tokyo Shop

Representative

Toshihiro Arai

Address

Notation based on the Specified Commercial Transaction Act 1

Contact

Tel: 050-5362-0248
e-Mail: [email protected]

Sales price

Indicated on each products.

Necessary charges other than the price of goods

-VAT / Consumption tax: (every sales price includes tax)
-Delivery fee: 5.5 USD(including tax)
However, shipping is free of charge on orders with a value of 75 USD or more (including tax).

Delivery time

Any product is normally being delivered in 21 days following the day of order.
*Please understand that the delivery period may vary depending on the total number of orders and your location.
**If the product cannot be delivered to you, Moonlight Tokyo Shop will contact you.

Payment Methods

Credit card

The following credit cards are accepted for payment:
VISA, Master, JCB, American Express, Dines Club International, Discover
*Only your personal credit card may be used for payment.
*The total amount is billed in lump sum the next month after the purchase.
*Please note that the closing and payment date may differ from the deduction date.
*Credit card settlement fees will be borne by Moonlight Tokyo Shop.
*We do not accept debit cards, pre-paid cards, or any type of cards other than credit cards.

Other than credit card

Paypal, Google Pay, Apple Pay, Alipay are also accepted for payment.
*The billing date varies depending on the payment methods.

Cancelling / returning of product(s)

In principle, order cancellations and product returns or exchange are not accepted. See our Refund and return policy

Defective product(s)

If you have an issue with your order, you have to contact Support at Moonlight Tokyo Shop directly( [email protected]) and provide all necessary information and photographic evidence.  After investigation, Moonlight Tokyo Shop will determine if you are eligible to receive a replacement. Eligible replacements have no cost for you. See our Refund and return policy

Website address

https://moonlight-tokyo.shop